Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Southtown Veterinary Hospital.
1. What are the Hospital hours?
Our hospital is open Monday and Thursday from 8:00am to 7:00pm, Tuesday, Wednesday, Thursday, and Friday from 8:00am to 5:00pm and Saturday from 8:00am until noon. The hospital is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment. Appointments are usually available the day you call.
3. What forms of payment do you accept?
Cash, Check, Mastercard ,Visa, Discover, American Express, and Care Credit.
5. Do you see animals other than dogs and cats?
Yes, we treat many exotics and pocket pets including, turtles, iguanas, lizards, snakes, ferrets, guinea pigs, rats, birds, and licensed skunks and raccoons.
6. Can I make payments?
Payment is required at the time of service.
7. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
8. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
9. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
10. Do you accept spay/neuter vouchers?
Yes, only if your pet has been adopted from a shelter. You must present your adoption certificate along with your voucher. We accept spay/neuter vouchers from many rescues including:
* True Friends
* Humane Society of Wyoming County
* Bradford County Humane Society
* Griffin Pond Animal Shelter
*A pre-op exam appointment is necessary if your pet has not previously seen our Veterinarian. Surgeries are done Monday- Friday.
11. Do you declaw cats?
Yes, front claws only if the owner has a medical condition or is on immunosuppressant medications.
12. Do you dock tails and crop ears?
We dock tails on puppies 3 days old and under, We DO NOT crop ears.
13. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
14. Do you board pets?
No, we do not currently board pets.